Cartersville |
Code of Ordinances |
CODE OF ORDINANCES |
Chapter 24. UTILITIES |
Article II. RATES, CHARGES, BILLING AND COLLECTION PROCEDURES |
§ 24-26. Overpayment, refund or credit.
Latest version.
(a)
In all cases of overpayment to the utilities department from whatever cause, the city manager or designee is authorized to return the overpayment either by refund to the customer or credit to the customer's account.
(b)
Reasons for overpayment include, but are not limited to, meter malfunction, line breaks, meter tampering, lack of occupancy, clerical errors, and computer malfunctions.
(Ord. No. 10-11, § 1, 3-17-11)